Wednesday, January 17, 2007

tools CTI Pack Offers Emergency 911 Notification

tools CTI Pack is a Nortel Compatible Product offering real-time Emergency Notification Messages to your BCM or Norstar telephone sets and desktop computers. Notification messages are delivered before the call is completed (i.e. after the last digit of the 911 call is dialed). The message presented identifies the extension number and name of the originator of the call. 

Additional Features include:
Internal SMDR
Force & Verified Account Codes
Call Trace
Inbound Call Routing
Do Not Call Lists
Fast Dial (Adds up to 10,000 speed dial numbers)
Time of Day Restrictions
Call Limits
Call Accounting Integration with Revolution Web Call Accounting, SHADOW CMS