Jun 23, 2009
Communications technology company Nortel said on Tuesday it is expanding its Software Communication System (SCS) solution to accommodate enterprises beyond small and medium-size businesses.
According to the company, SCS is a native unified communications (UC) software solution, based on Session Initiation Protocol, the standard for universal communications and interoperability.
The product allows businesses to converge all of their communications into a centralised, easy-to-install and manage solution that can integrate into an existing IT environment with open web-based interfaces.
Release 3.0 of SCS extends support to platforms from IBM, Dell and HP, including IBM Power Systems and System i, Dell Optiplex and HP Proliant DL360, as well as the recently announced IBM x3350 and Dell PowerEdge R300 systems.
The Nortel SCS Developer Program also offers a wide range of interoperable third-party products, including desktop phones, soft phones, gateways, IP consoles, applications like call recording and call accounting or wireless mobility solutions.
In addition, the new release evolved to scale from small and medium-size businesses to large, distributed enterprise networks. Installation, use and administration remain simple to help businesses avoid outsourcing expenses by enabling them to add new users and make other changes in-house, the company said.
The solution offers pricing with an 'all-in-one' approach. A base user license includes all applications, such as voicemail and unified messaging, integrated voice conferencing, secure presence and instant messaging, desktop-based video conferencing, single number reachability, an 'informal' call centre, as well as integration with Microsoft Outlook, IBM Lotus Notes and IBM Lotus Sametime. No other pricing details were disclosed.
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Resource Software International Ltd. (RSI) has been granted compliance for its flagship call accounting applications with the new Nortel SCS 3.0.
Visit www.telecost.com/nortel for more details and product information.