RSI Visual Rapport Desktop Console enhances Avaya IP Office capability to provide inbound screen pops to Microsoft Outlook 2007, Salesforce.com, SalesLogix and many other popular CRM applications.
RSI Visual Rapport Desktop Console is an intuitive integrated visual communication console that not only provides screen pops, but also offers real time employee telephone presence, instant messaging, emailing, call logging and file transfer within the single application. Visual Rapport Desktop Console also offers seamless integration to various communication access points under one umbrella enhancing real time business productivity.
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RSI’s Visual Rapport Desktop Console and Call Accounting Software applications (Shadow CMS and Revolution Web Call Accounting) are Avaya Compliant Tested and Avaya Nortel Compatible for various Avaya and heritage Nortel platforms.
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