Instantaneous monitoring and analysis of the health of your communication ecosystem
RSI is now offering SHADOW Real Time Dashboard (RTD) -a powerful tool that can monitor one or a complex array of mission-critical communication systems that require uncompromised performance and availability. The solution is a browser based, multi-vendor real-time console that can monitor and analyze data from virtually any telephony platform or device (incl. ACD, Contact Center, Call Center, Voice Mail, SMNP, CDR, etc.). SHADOW RTD provides supervisors with instantaneous metric about the
health of their communication facilities. See it live at Enterprise Connect at our booth 1301!
RSI will also be demonstrating our complete line of total unified communication management solutions for every enterprise including call accounting, hotel billing, CRM integration, mobile tracking and switch administration.
Visit our website for more details at http://www.telecost.com/.
About Enterprise Connect (formerly VoiceCon)
Enterprise Connect is the new name of the event that you've known for a decade as VoiceCon. Earlier this year, we decided that time had come for our brand to reflect the multi-faceted, multi-media communications world in which we all live. Enterprise communications includes voice, video and data media, and none of these is more important than any of the others--each has its different role to play in a future where communications will increasingly be integrated into all facets and systems of business.
And so the name of the leading event in enterprise communications must reflect the equal importance of all communications media, and the fact that enterprise communications takes place on a real-time, near-real-time, and non-real-time basis, according to the needs of the business and the individual user in the given situation.
Visit Enterprise Connect for registration information, event dates/times and travel details.