Monday, May 9, 2011

RIM's MVS 5 to support Avaya, legacy Nortel PBXs

Research In Motion has updated its unified communications platform, Mobile Voice System, to support Avaya and legacy Nortel corporate phone systems.

Mobile Voice System (MVS) makes BlackBerry smartphones extensions of the corporate PBX, and the update lets the system connect to more types of PBX. On Tuesday, RIM said it would soon make MVS 5 with Wi-Fi calling compatible with Avaya's Aura 6.1 and CS1000 Communication Server systems.

Older PBX systems such as Avaya Communications Manager and Nortel Communication Server will also be supported. According to RIM, MVS 5 has also been "re-architected to be more extensible with third party applications and phone systems".

"By using BlackBerry Mobile Voice System 5 with Avaya Aura and Avaya CS1000, enterprises can more fully exploit investments previously made in BlackBerry solutions to benefit their IT organizations, end users and customers," Avaya developer relations and alliances chief Eric Rossman said in a statement.

Other systems that work with MVS include Cisco Unified Communications Manager, Cisco Call Manager Express and Mitel Communications Director.