Wednesday, March 20, 2024

Shadow Agent - Leaderboard Updating Incorrectly

 

April 17, 2024, 8:40 AM ET  

Symptoms:  

Shadow Agent Leaderboards missing or showing inaccurate user details.

Problem:
Starting April 17, 8:30 AM ET,  a reported incident involving small subset of Shadow Agent customers, are experiencing issues with live summary totals.

We are working to provide a resolution as soon as possible.


RESOLUTION:
Pending.


FINAL RESOULTION:   


RSI Support Services.

support@telecost.com




#NOTICE #EXPIRY:3 #RSI #ALERT

#BLOG #RSI
#POPULAR

#SERVICES
#SHADOWAGENT  #SHADOWAGENT-GREEN
#WEBEX
#ZOOM
#AMAZON
#WEBEX
#RINGCENTRAL #RINGCENTRAL-GREEN
#END