Welcome to the home of the gold standard in Communiction Management Software blogs. We encourage you to post articles, ideas or questions that will foster an educational discussion about communication facilities and management of those facilities. Communication management has evolved well beyond traditional call tracking and reporting. We wish to advance a discussion about the advantages of a call accounting system, experiences and proven tricks and techniques for getting the best from your software. This blog hopes to enlighten newbies as well as provide some insight for experienced call accounting users. We hope to explore new ideas, trends and direction of communication management.
