OSHAWA, ONTARIO, CANADA - April 4, 2007 - Resource Software International Ltd. (RSI), announced today that it had officially become a member of the ShoreTel Developer Network.
The following represent some of the key solutions offered by RSI that function with ShoreTel IP PBX platforms.
Shadow CMS - Fully scalable solution providing sophisticated CDR reports allowing administrators to forecast, monitor and allocate communications management expenses. Shadow gives managers metrics for facility planning, customer service, and has accurate bill back capabilities.
Revolution Web Call Accounting – The most dynamic 100% browser based communications solution available. Revolution Web can be used across many vertical markets including general business offices, hospitals, universities and organizations that need to allocate telecom costs to various individuals, departments or cost centers. It can also be used to monitor telephone productivity of each employee in the company.
Visual Rapport – a PC console that allows users to have a real-time view of employee telephone statuses. Visual Rapport also features desktop dialing capabilities, instant messaging, e-mail, screen pop, call logging and file transfer all under one roof.
ShoreTel is a leading provider of IP telephony solutions worldwide and well known for exceptional customer satisfaction. ShoreTel's unique architectural approach to IP telephony delivers unmatched reliability, scalability and manageability, plus a user interface that sets the standard for ease-of-use.
Founded in 1990, Resource Software International Ltd. is a developer, manufacturer and distributor of leading edge computer telephony management solutions. The company offers a wide range of other products including: call accounting, hotel/motel management, carrier comparisons, invoice analysis, telemanagement and rebilling outsourcing services. RSI has distributors in North America, Europe, Caribbean and Middle East.
Information about RSI, its products and the company's maintenance program can be found on the World Wide Web at http://www.telecost.com/