Thursday, December 13, 2007

Imporant Notice Regarding Canadian GST/HST Changes in January 2008

Effective January 1, 2008, the GST and the federal component of the HST are proposed to be reduced from 6% to 5%.

Information regarding this announcement made by the Government of Canada on October 30, 2007 can be found here:

How does this affect your call accounting?Your call accounting software collects data from your phone system, assigns a cost to these calls and posts this cost to your Property Management System (PMS). These calls may or may not be sent to the PMS with tax applied. If your system sends the calls to PMS with the tax applied, you will need to make changes to your configuration files to accommodate the reduced rate of GST. In many instances the call accounting software sends the calls without tax and the Property Management System applies the tax once the records are received.

Please visit our website ( or contact your RSI Support Services representative for more information.

Customers with a current Annual Maintenance contract will receive step-by-step email notification. (View document for TELECOST here: