OSHAWA,ON and ST-GEORGES, PQ - Resource Software International Ltd. (RSI) and Komutel Inc. jointly announced today a landmark technology and branding agreement. RSI will add the Komutel productivity and presence console applications to their Total Unified Communication Management Solutions portfolio which also includes call accounting, hotel billing, switch configuration and mobile tracking.
The agreement will facilitate the market acceptance and expansion of a complete umbrella of applications designed for leading manufacturers of unified communication gear including Avaya, Cisco, Mitel, ShoreTel and Nortel. By combining RSI’s broad distribution network with Komutel’s best in class unified communications productivity applications, the alliance will allow both parties to create and deliver advanced technologies more rapidly to their customers.
Under this agreement, RSI will have the exclusive right to brand and distribute Komutel (and the former ConverTec) applications through major channels in the United States including Verizon, AT&T, CenturyLink, Qwest, Shared Technologies, Blackbox and Windstream.
RSI will brand, distribute and support the highly popular Komutel Solution for Integrated Telecommunication (SIT) unified console as part of its powerful Visual Rapport console portfolio. Visual Rapport SIT is a unified telecommunication productivity tool offering exclusive and enriched features such as information management, resources status and presence management. This solution is compatible with major telecommunication platforms such as Avaya, Cisco, Mitel, Nortel and Asterisk. Visual Rapport SIT is used in multiple vertical markets including security, healthcare, business operation, dispatch, emergency services and contact centers.
"This agreement enhances the strength of both Komutel and RSI to deliver products more quickly and broadly.", said Rito Salomone, President, RSI. "We believe this is a win-win-win situation for our two companies, our channel partners and most importantly our mutual customers."
"RSI has an excellent reputation in the industry along with well established channels to market", said Richard Poulin, President of Komutel. "Working together Komutel and RSI can quickly deliver cost effective solutions that improve efficiency and lower costs. We look forward to working with RSI to provide customers with robust Unified Communication applications."
About Komutel Inc.
Komutel is a high technology business focused on the development and marketing of innovative and cost effective telecommunications solutions. Komutel offers a suite of software products designed to enhance the performance of internal communications and inbound/outbound call handling. Komutel call centre solutions provide intelligent call queuing, real-time statistics and historical reporting in single site or networked multi-site environments. Komutel solutions are recognized in the telecommunications industry for their user friendly operation, performance enhancing analytics, reliability and return on investment. Komutel recently acquired Convertec Inc. to enhance its position as a global leader in console applications.
About Resource Software International Ltd. (RSI)
Founded in 1990, RSI is a developer and manufacturer of leading-edge communications management solutions. The company offers a wide range of other products including: call accounting, hotel/motel management, ACD reporting, CCR, Voice Mail and IVR reporting, CTI applications and rebilling outsourcing services. Our customer installations include small to medium (SMB) and large enterprise organizations. Our dealer network includes major telephone companies, PBX and IP switching manufacturers, interconnects, equipment vendors, hotel and motel management companies, alternate long distance providers and consultants.
Our distributors span the globe with offices in Australia, New Zealand, Asia, Europe, United States and Canada. More information can be found at www.telecost.com