Tuesday, October 11, 2011

END OF SALE NOTICE for Products Geared for Avaya/Nortel BCM/Norstar

This advisory is related to the following products offered by Resource Software International Ltd. (RSI) branded as:

Visual Rapport Integrator for BCM/Norstar
Visual Rapport CONSOLE.NET for BCM/Norstar
Visual Rapport Navigator for BCM/Norstar

As part of the previously announced convergence strategy and the launch of Avaya IP Office Release 7.0, Avaya recently announced the End-of-Sale (EoS) for new systems of Avaya Business Communications Manager 50 (BCM 50) and Avaya Business Communications Manager 450 (BCM 450) products.

In keeping with Avaya’s roadmap, effective October 1, 2011, RSI has suspended any new sales of Visual Rapport Integrator, Visual Rapport CONSOLE.NET and Visual Rapport Navigator for BCM. Please contact your RSI account executive for details on alternative solutions.

All products that are under maintenance will continue to be supported and maintained until December 31, 2013. You are encouraged to keep your support contracts up to date. You can rest secure that your software will function with your existing end of sale Avaya BCM and will allow you to enjoy great savings in purchasing new RSI products for other platforms as they become available. Please note no new software revision will be made available for the RSI products listed above.

If you have any questions or concerns, please feel free to contact Resource Software International Ltd. (RSI) via email sales@telecost.com or by phone (905) 576-4575.