Thursday, June 30, 2016

RSI now a Microsoft Silver Application Development Partner

OSHAWA, ONTARIO-(June 30, 2016) – Resource Software International Ltd. (RSI), a leading provider of business communication analytics and contact center solutions, today announced certification by Microsoft Corporation after successful completion of the Microsoft Silver Application Competency.

RSI offers a comprehensive portfolio of communication management solutions for every enterprise under the brand name Shadow CMS Enterprise. These solutions are designed for the various versions of the Microsoft Windows operating systems.

 “RSI is delighted to announce our successful completion of Silver Application Competency with Microsoft,” says Rito Salomone, President at RSI. “From our foundation in 1990, RSI has endeavored to provide Microsoft Windows based applications to our mutual customers. We are constantly evolving with solutions for cloud and mobile devices. What has not changed is our steadfast commitment to Microsoft technologies.”

Resource Software International Ltd.(RSI) is a world leader in harnessing collaboration metrics to track, monitor and manage the performance of network facilities resulting in a more dynamic, responsive and productive communication ecosystem. The company offers a total unified communication management solution with modules for call center activity, IM compliance, emergency notification, quality of service, traffic metrics, CRM integration, billing and call detail reporting.

For more information, visit our website at