Friday, July 8, 2016

RSI Achieves Cisco Compatibility Certification With the Cisco Solution Partner Program

Update:  Shadow CMS Enterprise is now a Cisco Preferred Solution, SIP Approved and Co-Resident. 

Oshawa, Ontario – July 10, 2016 – Resource Software International Ltd. (RSI) announced that its Shadow CMS Enterprise Version 5  has successfully achieved Cisco compatibility certification with Cisco Business Edition 6000/7000.  The Internet of Everything (IoE) continues to bring together people, processes, data and things to enhance the relevancy of network connections. As a member of the Cisco® Solution Partner Program, Resource Software International Ltd. (RSI) is able to quickly create and deploy solutions to enhance the capabilities, performance and management of the network to capture value in the IoE.

Shadow CMS Enterprise enables organizations to unify communication facilities under one umbrella and consolidate communication metrics (incl. call accounting, call center (UCCX), Jabber, WebEx and quality of service) to effectively manage their entire ecosystem on premise or in the cloud. Shadow CMS Enterprise collaboration management software can pinpoint bottlenecks, highlight suspicious activity, reconcile billing invoices, help formulate migration strategies, consolidate and control communication spend.

“RSI is a developer of business analytics solutions that help Cisco customers examine their collaboration ecosystem to more accurately gage performance and increase productivity.”, said Rito Salomone, president of RSI. “We offer tailored solutions that undergo independent verification testing giving our mutual customers maximum interoperability assurance. Cisco customers can enjoy a consolidated collaboration management experience for call detail, conferencing, video, messaging and quality of service for the entire ecosystem.”

The Cisco Solution Partner Program, part of the Cisco Partner Ecosystem, unites Cisco with third-party independent hardware and software vendors to deliver integrated solutions to joint customers. As a Preferred Solution Partner, [PARTNER NAME] has achieved Cisco compatibility certification on at least one solution, and can provide its customers with 24-hour, 7-days-a-week customer support. For more information on RSI, go to:

About Resource Software International Ltd. (RSI):

Resource Software International Ltd.(RSI) is globally recognized for harnessing collaboration metrics to track, monitor and manage the performance of network facilities resulting in a more dynamic, responsive and productive communication ecosystem. The company offers a total unified communication management solution with modules for call center activity, IM compliance, emergency notification, quality of service, traffic metrics, CRM integration, billing and call detail reporting.

* Compatibility certification via Interoperability Verification Testing and Cisco Validated Design is designed to simulate typical customer configurations and does not replace the need for on-site testing and interoperability validation in conjunction with actual implementation.