Tuesday, April 25, 2017

RSI now an official Broadsoft Solution Partner

OSHAWA, ONTARIO-(April 25, 2017) – Resource Software International Ltd. (RSI), a leading provider of communication experience analytics and contact center solutions, has announced integration of their Shadow CMS Enterprise desktop and cloud management solutions with Broadsoft.   RSI is now an official Broadsoft Solution Partner offering a spectrum of communication experience management solutions for every enterprise.

Founded in 1998, BroadSoft is a leading technology innovator in cloud PBX, unified communications, team collaboration and contact center solutions, designed for our service provider customers across the globe. Acknowledged as the market share leader, our open, mobile and secure platform is trusted by 25 of the world’s top 30 service providers by revenue.

Founded in 1990, RSI is a world leader in producing products, training and resources that manage, control and reduce the expense of communication facilities resulting in a more dynamic, responsive and productive communication ecosystem. The company offers a broad range of communication experience management solutions including collaboration teams/project management, adoption metrics, call accounting, hotel billing, CRM integration, call center reporting, and emergency notification.

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