Thursday, September 28, 2023

RingCentral Service Disruption Impacting Shadow Agent


September 28, 2023, 8:05 AM ET  


Unable to access your Shadow Agent due to RingCentral Service Status Update

A portion of RingCentral Customers may be experiencing issues with saving changes in service web,  receiving push notificiations, messaging Syncing, device purchasing, changing call queue status and inability to confirm emergency location settings in RC App.  Some may be unable to log in.

The service is temporarily unavailable. Please try again later. If the problem persists, please contact RingCentral support. [-3927745282916721374]

Please file a ticket with RingCentral Support.

RSI Support Services.