OSHAWA, Ontario., May 9, 2012/World News Text Ltd./ - Resource Software
International Ltd. (RSI), a leading provider of total unified communication
management solutions (TUCMS) for every enterprise, today announced that its
popular management solutions Shadow CMS Enterprise, Shadow Real Time Dashboard
and Revolution Web Call Accounting were recently recognized as Avaya SMEC Premiere
Product Solutions. Avaya is a global leader in enterprise communications
systems, software and services. These applications are compliance-tested by
Avaya for compatibility with Avaya IP Office 8, the company’s unified
communications solution for small- and medium-sized businesses. Additionally, RSI offers these solutions for several other platforms.
RSI will be demonstrating these newly accredited solutions at the International Avaya Users Group
(IAUG), May 20-24 in Boston, MA. IAUG Global Education Conference 2012 will
provide Avaya users with access to industry leadership, IT experts, peer
networking, over 200 content-rich educational sessions, and more than 130
partners exhibiting the latest technologies.
RSI is honored to be
recognized among the select few Avaya Devconnect Technology Partners that have
been recognized for their unique premiere solutions. We continually develop our
solutions to meet the high standards of interoperability with Avaya products“,
said Rito Salomone, President, RSI. “We are delighted that some of our most
popular solutions have been granted such visibility and accreditation.”
Resource Software
International Ltd. (RSI) is a member of the Avaya DevConnect program—an
initiative to develop, market and sell innovative third-party products that
interoperate with Avaya technology and extend the value of a company’s
investment in its network. As a key Technology Partner of the program, RSI is
eligible to submit products for compatibility testing by the Avaya Solution
Interoperability and Test Lab. There, a team of Avaya engineers develops a
comprehensive test plan for each application to verify whether it is Avaya
compliant. Doing so ensures businesses can confidently add best-in-class
capabilities to their network without having to replace their existing
infrastructure—speeding deployment of new applications and reducing both
network complexity and implementation costs.
The RSI booth will feature live
demonstration of our complete spectrum of Avaya Compliant Solutions. Managers can recognize huge savings by
utilizing RSI solutions and a systematic approach to communication
management. Visit us at IAUG booth
#1105.
About Avaya DevConnect
The Avaya DevConnect Program provides a wide range of developer
resources, including access to APIs and SDKs for Avaya products, developer
tools, technical support options and training materials. Registered membership
is free to anyone interested in designing Avaya-compatible solutions. Enhanced
Membership options offer increased levels of technical support, compliance
testing, and co‑marketing of innovative solutions compatible with
standards-based Avaya solutions.
About Avaya SMEC PPS
The Avaya Small and Medium
Enterprise Communications (SMEC) Premier Partner Solutions (PPS) Program brings
best-in-class developer partners with innovative solutions for Avaya IP Office
into a more collaborative alliance with Avaya SMEC. This collaborative
relationship helps enhance the Avaya IP Office platform by allowing better
innovation of third-party solutions.
All DevConnect partners in the SMEC PPS Program offer
compliance-tested products that enhance customer productivity. Partners are
selected based on how well their solutions solve customer communications
problems when packaged with the Avaya IP Office platform
About Avaya
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit www.avaya.com.
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit www.avaya.com.
About Resource Software
International Ltd. (RSI)
Founded in 1990, RSI
develops, manufactures and distributes total communication management solutions
for small to medium and large enterprise organizations. It offers a wide range
of products including call accounting, hotel/motel billing, healthcare
management, real-time dashboard, contact center reporting, switch
administration, emergency notification wireless/mobile tracking, CTI
applications and cloud-based telecom services. RSI offers organizations the
training and resources they need to determine the health of their
communications ecosystem.
The RSI call management
portfolio spans a broad range of industries including retail, education,
tourism, brokerage, professional, hospitality and healthcare as well as
government. It also provides unique integration to hotel property management
systems, emergency notification and professional accounting packages.
Headquartered in Oshawa,
Ontario, RSI has distributors in Australia, New Zealand, Asia, Europe, South
America, United States and Canada.
For more information, visit www.telecost.com/avaya.