Why leave your business lifeline to chance? RSI specializes in harnessing telecom metrics to track, monitor and manage the performance of network facilities resulting in a more dynamic, responsive and productive communication ecosystem.
You keep your company connected all year long. Come spend five days learning how to do it better at IAUG CONVERGE2013, the top conference for telecommunications professionals.
During the conference, RSI will be demonstrating a solutions portfolio that empowers our customers to take control of their unified communications infrastructure. We will highlight solutions tailored for Avaya customers that leverage our DevConnect Technology Partner relationship:
· Active Management
Call Accounting, Cradle-to-Grave, Call Recordings and Traffic Analysis
· Real Time Monitoring
Visual Dashboard and Emergency Notification
· Customer Interaction
CRM Integration and Screen Pop
· Contact Center Management
Agent and Queue Reporting
· Cloud Services
Call Detail and Mobile Tracking
No other conference brings people from every corner of the Avaya ecosystem to one place. Register now and ensure you have a seat at the premier event for the Avaya user community this June in Orlando.
RSI offers a wide range of products including call accounting, call center reporting, hospitality management, real-time dashboard, CRM integration, presence console and mobile tracking. RSI will be showcasing their latest releases of Call Accounting for SME, Hospitality, Health Care, Enterprise and the Cloud, Onsite Notification, Switch Administration, CRM integration and Real Time Dashboard for monitoring call centre metrics.
Visit RSI at booth #500. See you there!