OSHAWA,ONTARIO - Resource
Software International Ltd. (RSI) announced today that it has reached an
exclusive worldwide distribution agreement of Talk-2-Me Website Visitor Engagement
with True Voice Technologies Inc. RSI and
True Voice founder, Doug Moffat, have agreed to share in the title, sale,
marketing and continued development of the related intellectual property under
the brand RSI Talk-2-Me. As
part of this agreement, Doug Moffat, President and CEO of True Voice
Technologies will join RSI as a full time Strategic Account Manager. He will provide RSI Talk-2-Me sales support and
assist RSI Channel Partners on the entire spectrum of RSI communication
management solutions.
“RSI is delighted to bring to our
team Doug Moffat, Founder of True Voice Technologies Inc., who is a seasoned
professional in the field of communication management. We look forward to
integrating Talk-2-Me and expanding our exclusive portfolio of enterprise and
cloud-based offerings. In keeping with our tradition of bringing our
customers solutions that increase the bottom line, Talk-2-Me distinguishes your
business from others, reduces website abandonment, improves conversion rate and
increases customer satisfaction”, said Rito Salomone, President,
RSI.
Talk-2-Me caters to companies that
want to engage in conversation with their customers. It provides an affordable
alternative to the traditional methods of communication such as; text chats,
voice mail and email. Enjoy a significant reduction in website
abandonment when customers have a chance to talk to a live person.
“This is an important milestone for Talk-2-Me
as we scale with the introduction of Talk-2-Me to international
markets in the coming weeks. RSI has a proven track record of bringing
leading edge telecom products to market and is an excellent fit with our goals
and direction. We look forward to working with RSI”, stated Doug.
Talk-2-Me will be incorporated into
the RSI Cloud portfolio of communication management solutions. RSI and its
international channel partners will offer Talk-2-Me to their mutual customers
in over 60 countries. RSI will unveil RSI Talk-2-Me for Avaya customers
at the Partner Community Council (PCC) Americas and International Avaya Users
Group (IAUG) conferences June 3 to June 7, in Orlando Florida,
About RSI
Founded in 1990, Resource Software International Ltd. (RSI)
is a leading developer, manufacturer and distributor of a broad range of total
unified communication management solutions for every enterprise. RSI
specializes in harnessing telecom metrics to track, monitor and manage the
performance of network facilities resulting in a more dynamic, responsive and
productive communication ecosystem. We offer a wide range of products including
call accounting, hospitality management, real-time dashboard, CRM integration,
communication enablers and mobile tracking.
For more information visit our
website at http://www.telecost.com