Wednesday, May 29, 2013

RSI Acquires Exclusive Worldwide Rights for Talk-2-Me Website Visitor Engagement Technology

May 29, 2013

OSHAWA,ONTARIO - Resource Software International Ltd. (RSI) announced today that it has reached an exclusive worldwide distribution agreement of Talk-2-Me Website Visitor Engagement with True Voice Technologies Inc.   RSI and True Voice founder, Doug Moffat, have agreed to share in the title, sale, marketing and continued development of the related intellectual property under the brand RSI Talk-2-Me.    As part of this agreement, Doug Moffat, President and CEO of True Voice Technologies will join RSI as a full time Strategic Account Manager.  He will provide RSI Talk-2-Me sales support and assist RSI Channel Partners on the entire spectrum of RSI communication management solutions.

“RSI is delighted to bring to our team Doug Moffat, Founder of True Voice Technologies Inc., who is a seasoned professional in the field of communication management. We look forward to integrating Talk-2-Me and expanding our exclusive portfolio of enterprise and cloud-based offerings.  In keeping with our tradition of bringing our customers solutions that increase the bottom line, Talk-2-Me distinguishes your business from others, reduces website abandonment, improves conversion rate and increases customer satisfaction”, said Rito Salomone, President, RSI.   

Talk-2-Me caters to companies that want to engage in conversation with their customers. It provides an affordable alternative to the traditional methods of communication such as; text chats, voice mail and email.  Enjoy a significant reduction in website abandonment when customers have a chance to talk to a live person.

“This is an important milestone for Talk-2-Me as we scale with the introduction of Talk-2-Me to international markets in the coming weeks.  RSI has a proven track record of bringing leading edge telecom products to market and is an excellent fit with our goals and direction.  We look forward to working with RSI”, stated Doug.

Talk-2-Me will be incorporated into the RSI Cloud portfolio of communication management solutions. RSI and its international channel partners will offer Talk-2-Me to their mutual customers in over 60 countries.  RSI will unveil RSI Talk-2-Me for Avaya customers at the Partner Community Council (PCC) Americas and International Avaya Users Group (IAUG) conferences June 3 to June 7, in Orlando Florida,

About  RSI

Founded in 1990, Resource Software International Ltd. (RSI) is a leading developer, manufacturer and distributor of a broad range of total unified communication management solutions for every enterprise. RSI specializes in harnessing telecom metrics to track, monitor and manage the performance of network facilities resulting in a more dynamic, responsive and productive communication ecosystem. We offer a wide range of products including call accounting, hospitality management, real-time dashboard, CRM integration, communication enablers and mobile tracking.  

For more information visit our website at