Notice to Our Valued
Partners and Customers
Resource Software International Ltd. (RSI), a global leader
in total unified communication management solutions, is undergoing some
exciting changes. For over 23 years, our company has created
some the most popular software solutions in the industry. Our
products are recognized as durable, dynamic and comprehensive. In
an effort to streamline our broad range of products, RSI is consolidating some
of our brands. The changes are meant to promote and highlight our
complete spectrum of solutions in a more engaging simplified
portfolio. Do not be alarmed! We are not removing any
products, disrupting maintenance contracts or changing
prices! As of May 27, 2013, RSI has completed rebranding all our US, Canadian and International products under the TELECOST brand as Shadow.
Therefore, TELECOST CMS and TELECOST CMS Hospitality will be rebranded as
Shadow CMS and Shadow CMS Hospitality respectively. All other
TELECOST modules will also be rebranded as Shadow. This change is
strictly for the consolidation of our marketing efforts and will not impact
existing customers or partners. Our partners are encouraged
to seek new literature from us once your current stock is completed.
Future product upgrades will be known as Shadow.
Several of our products will be folded into the Shadow product suite including:
Visual Rapport CRM Integrator to Shadow CRM Integrator
MerAssistant Switch Administrator to Shadow SA Switch Administrator
TeleAlarm to Shadow OSN Onsite Notification for Avaya CS 1000
tools OSN to Shadow OSN Onsite Notification for Avaya IP Office
RSI Managed Services to TELECOST Voice & Data Management
contact us for a full list of changes...
Several of our products will be folded into the Shadow product suite including:
Visual Rapport CRM Integrator to Shadow CRM Integrator
MerAssistant Switch Administrator to Shadow SA Switch Administrator
TeleAlarm to Shadow OSN Onsite Notification for Avaya CS 1000
tools OSN to Shadow OSN Onsite Notification for Avaya IP Office
RSI Managed Services to TELECOST Voice & Data Management
contact us for a full list of changes...
We have also given a bit of a flair to our logo. We are adding an open cloud around the logo to signify our compliance in the space while retaining our historical connection to our brand.