Wednesday, December 2, 2020

RSI Shadow All In One Analytics Offers Business Insights for All Avaya Landscapes

The Partner Community Council hosts events over the course of the year to engage our partners, the Avaya team, and thought-leaders within the industry. Join our events to connect with Avaya, other partners from across North America, and stay up-to-date on emerging trends within the market and world of technology. Join RSI at:
Tue, Dec 8, 2020 12:30 PM to Fri, Dec 11, 2020 1:30 PM 

RSI will discuss:
Shadow All In One Analytics for Avaya Landscapes

The global pandemic has accelerated the need to work from anywhere. Many organizations turned to their vendors to transform their collaboration systems into virtual conduits for team collaboration. As an industry leader, Avaya is providing solutions that help remote workers engage with colleagues, share ideas, build consensus and get things done. RSI is delighted to provide remote administrators with the necessary tools to manage remotely.

RSI Shadow All In One Analytics offers business insights into the entire Avaya communication landscape (including IP Office, CM and Avaya Cloud Office) to improve customer experience, accelerate adoption and increase productivity.

Topics covered: real time and historical dashboards for agents and queues, call accounting, emergency notification and team collaboration metrics.

For more information, visit our website at

Or contact me directly:
Nicholas Salomone
Partnerships Manager
I am responsible for managing & discovering business relationships with resellers across the globe.”

Direct Line: (289) 275-2453