Congratulations to Avaya & RingCentral for their new strategic partnership. We have been working with both vendor platforms for many years. Now more than ever, its important to leverage an all-in-one product to consolidate premise and cloud landscapes into a single analytics platform. Make sense of all your data in one place!
How? Our Shadow All-In-One Analytics offers call accounting, historical and real time dashboards for call centers, call recording playback and emergency notification under one roof (for premise and cloud deployments)! Check us out on: http://www.telecost.com/avaya.php and http://www.telecost.com/ringcentral.php